Responsible Gaming
at fe66
fe66 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives you the tools and guidance to stay in control.
Strict 21+ Age Policy
No player under 21 years of age may open an account or place any bet on fe66. Every new registration undergoes age verification using National Identity Card (NID) data or equivalent documentation. Accounts found to be held by under-age individuals are immediately closed.
Self-Exclusion Programme
If you feel that gambling is becoming difficult to manage, fe66's self-exclusion tool lets you block access to your account for a chosen period — 30 days, 90 days, 180 days, or permanently. Once activated, self-exclusion cannot be reversed before the chosen period ends.
Deposit Limits
Set a daily, weekly, or monthly deposit cap directly from your fe66 account settings. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Reducing your limit takes effect immediately; increasing it requires a 48-hour cooling-off period.
Time-Out & Session Limits
Take a short break with our time-out feature, which suspends your account for 24 hours, 7 days, or 30 days. You can also set session time reminders so fe66 notifies you when you have been playing for a certain length of time, helping you keep track of how long you spend on the Platform.
Activity & Loss Tracking
Your fe66 account dashboard provides a transparent record of all deposits, withdrawals, bets placed, and net results. Reviewing your activity history regularly is one of the most effective ways to stay aware of your gambling behaviour and catch early warning signs.
24/7 Support Access
fe66's dedicated support team is available around the clock via live chat. If you are worried about your gambling habits or those of someone close to you, reach out at any time. Our team is trained to handle responsible gaming concerns with discretion and care.
Your Safe Play Toolkit
fe66 puts practical, easy-to-use tools directly in your hands. Every registered player can access the full suite of safe play controls from their account settings page at any time — no need to contact support first.
Daily Deposit Limit
Cap how much you can deposit within a single calendar day. Ideal for players who want to keep their daily spend predictable and within budget.
Weekly Deposit Limit
Set a maximum deposit amount across a rolling seven-day window. Helps maintain a healthy weekly entertainment budget without manual tracking.
Monthly Deposit Limit
The broadest budget guardrail available. Set a monthly ceiling on your total deposits to ensure gambling fits comfortably within your overall financial plan.
Session Time Reminders
Receive an on-screen notification after every 30, 60, or 90 minutes of continuous play, prompting you to take a break and assess whether you wish to continue.
Short Time-Out
Suspend account access for 24 hours or up to 30 days when you need a brief pause. Your account and balance are preserved; you simply cannot log in during the break.
Permanent Self-Exclusion
Permanently close your fe66 account. This option is irreversible. Your data is retained as required by law but your account will never be reactivated.
Recognising Problem Gambling
Problem gambling can develop gradually. Recognising the early signs — in yourself or someone you care about — is the most important first step toward getting help. The following behaviours may indicate that gambling has moved beyond healthy entertainment.
- Spending more money on gambling than you originally planned, or chasing losses to try to recover what was lost.
- Borrowing money from family, friends, or financial services specifically to fund gambling activity.
- Feeling anxious, irritable, or restless when you are not gambling or when you try to cut back.
- Neglecting work, studies, family responsibilities, or personal relationships because of time or money spent gambling.
- Hiding your gambling activity from people close to you, or lying about how much time or money you spend on it.
- Using gambling as a way to cope with stress, depression, loneliness, or other emotional difficulties.
- Repeatedly failing to stick to the deposit or time limits you have set for yourself.
- Thinking about gambling for large portions of the day, including while at work or during social events.
A Quick Self-Check
Answer these questions honestly. If you answer "yes" to two or more, it may be worth pausing and speaking to someone you trust, or contacting fe66 support for guidance.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, utilities, or school fees?
Do you find it hard to stop gambling once you have started, even when you intended to play for only a short time?
Have you tried to stop or reduce your gambling activity before but found yourself returning within a few days?
Has gambling caused arguments with a family member, partner, or close friend during the past twelve months?
Do you feel that you need to gamble with larger amounts of money over time to get the same level of excitement?
Have you ever felt guilty, ashamed, or regretful after a gambling session?
Our Commitment to Responsible Gaming
At fe66, responsible gaming is not a checkbox — it is a core part of how we operate. We believe the long-term success of our Platform depends on our players feeling safe, respected, and in control of their gambling activity at all times. Every feature, promotion, and communication on fe66 is reviewed with player welfare in mind.
fe66 targets the Bangladesh market and serves adults aged 21 and above exclusively. We do not market our services to individuals who have self-excluded or who have indicated they are vulnerable to gambling-related harm. Promotional bonuses and offers are designed with clear terms, fair wagering requirements, and opt-out mechanisms so that players always understand exactly what they are agreeing to.
Underage Gambling Prevention
Protecting minors from accessing gambling services is one of fe66's most serious obligations. The minimum age to register and play on the fe66 Platform is 21 years. During registration, all players must submit valid age verification documentation — typically a Bangladesh National Identity Card (NID) or passport — before a deposit or withdrawal can be processed.
If a registered account is later found to belong to a person under the age of 21, the account is immediately suspended, all pending transactions are cancelled, and any funds are handled in accordance with fe66's Terms & Conditions and applicable legal requirements.
We also encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing gambling websites. fe66 recommends tools such as Net Nanny, Kaspersky Safe Kids, and similar applications available for Android and desktop browsers commonly used in Bangladesh.
How to Request a Self-Exclusion
Requesting self-exclusion from fe66 is straightforward and confidential. You can initiate the process through any of the following channels:
- Via account settings: Log in to your fe66 account, go to Account Settings → Responsible Gaming → Self-Exclusion, select your desired exclusion period, and confirm. The exclusion takes effect within minutes.
- Via live chat: Open the live chat widget on the fe66 Platform, identify yourself to the support agent, and request self-exclusion. The agent will apply the exclusion immediately and send an email confirmation to your registered address.
- Via email: Send a written request to [email protected] from your registered email address, stating the exclusion period you require. fe66 will process the request within two hours and confirm by return email.
During a self-exclusion period, fe66 will not send you any promotional emails or bonus offers. We will also make reasonable efforts to remove your details from any marketing lists for the duration of the exclusion.
Deposit Limits and Bet Controls
Setting financial limits before you begin a gaming session is one of the most effective ways to keep gambling within healthy boundaries. fe66 offers daily, weekly, and monthly deposit limits that you can configure at any time from your account settings. Here is how the limits work in practice:
- Decreasing a limit: Any reduction in your deposit limit takes effect immediately and cannot be overridden for the remainder of the current limit period.
- Increasing a limit: Any request to increase an existing deposit limit is subject to a mandatory 48-hour reflection period. The increase will not apply until 48 hours after the request is confirmed, giving you time to reconsider.
- Removing a limit: Removing a previously set limit is treated the same as an increase — a 48-hour cooling-off period applies before the limit is lifted.
These cooling-off rules are designed to protect you during moments of impulse, and fe66 strictly enforces them regardless of the reason given for the increase request.
Gambling and Mental Health
Gambling can be an enjoyable pastime when approached with a clear head, a pre-set budget, and realistic expectations. It becomes harmful when it is used as a way to escape stress, anxiety, grief, or other difficult emotions. fe66 encourages all players to be aware of their emotional state before logging in. If you are going through a difficult period in your personal or professional life, we strongly suggest taking a break from gambling rather than using it as a coping mechanism.
If you are in Bangladesh and feel that gambling is affecting your mental health, please speak to a trusted doctor, counsellor, or mental health professional. Seeking help is a sign of strength, not weakness, and fe66 supports every player who takes that step.
Responsible Gambling Guidelines
fe66 recommends the following principles for all players on the Platform:
- Set a strict budget before each session and stop when that budget is exhausted — regardless of whether you are winning or losing.
- Treat gambling as entertainment, the same way you would budget for a cinema trip or a meal out. The ৳ amount you spend is the price of the entertainment experience.
- Never gamble while under the influence of alcohol, prescription medication that affects judgment, or extreme emotional distress.
- Take regular breaks. Step away from the screen every 30 to 60 minutes, even if you are on a winning streak.
- Do not try to win back money you have already lost. "Chasing losses" is one of the most reliable paths to significant financial harm.
- Keep gambling separate from your financial obligations. Rent, bills, school fees, and groceries must always take priority over any gaming budget.
- Talk to someone you trust about your gambling activity. Transparency is a healthy habit and a natural safeguard against problem gambling.
Play Smart. Stay in Control.
Responsible gaming starts with the right mindset and the right tools. Log in to your fe66 account to review your limits, check your activity history, or activate a time-out. Have questions? Our FAQ page covers common responsible gaming queries, or our live support team is available 24/7.
21+ For adults aged 21 and above only. Please gamble responsibly. If gambling is affecting your life, reach out to fe66 support immediately.